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Integration

Flowple + Lawmatics

Connect your Flowple onboarding workflow directly to Lawmatics. Contacts, matters, and pipeline stages sync automatically — trigger campaigns the moment onboarding completes.

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What syncs between Flowple and Lawmatics

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Contacts

  • Client name, email, and phone pushed to Lawmatics
  • Existing contacts matched by email to avoid duplicates
  • New contacts created when no match found
  • Custom fields supported via mapping
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Matters & Pipeline

  • New Flowple matters create Lawmatics matters automatically
  • Case type mapped to Lawmatics pipeline stage
  • Practice area preserved in matter record
  • Stage changes in Lawmatics reflected in Flowple
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Activities & Forms

  • Onboarding completion logged as Lawmatics activity
  • Form submissions pushed via Lawmatics Forms API
  • Custom activity types for reporting
  • Full audit trail in both systems

How to connect Lawmatics

1

Go to Settings → Integrations

In your Flowple dashboard, navigate to Settings → Integrations.

2

Click "Connect to Lawmatics"

Find the Lawmatics card and click the "Connect to Lawmatics" button.

3

Sign in to Lawmatics

You'll be redirected to Lawmatics' secure login. Sign in with your Lawmatics credentials.

4

Authorize Flowple

Review the permissions Flowple needs (contacts, matters, forms, activities) and click Allow.

5

You're connected

Flowple will redirect back to your integrations page. The Lawmatics card will show your connected status.

💡 Developer settings required: Your Lawmatics account must have developer settings enabled. Contact support@lawmatics.com to enable this before connecting.

Screenshot: Integration settings page

Coming soon

Frequently asked questions

Do I need a specific Lawmatics plan?

Flowple works with Lawmatics plans that include API access. Contact support@lawmatics.com to enable developer settings on your account.

Will Flowple create duplicate contacts?

No. Flowple searches for an existing Lawmatics contact by email before creating a new one. If a match is found, the existing contact is linked.

Can I control what gets synced?

Yes. Toggle auto-sync on/off for document approvals and matter creation from Settings → Integrations. Manual sync is always available.

What happens if a sync fails?

Sync errors are logged in your integration history. You can retry manually at any time. Failures don't affect data in either system.

Can I disconnect Lawmatics at any time?

Yes. Click Disconnect from Settings → Integrations. This revokes access and removes stored tokens. Your data in both systems is unaffected.

Are my Lawmatics credentials stored?

Flowple never stores your Lawmatics password. We use OAuth 2.0 — only an encrypted access token is stored, revocable at any time.

Does this work with Lawmatics webhooks?

Yes. Flowple listens for contact.created, matter.stage_changed, form.submitted, and envelope.completed events. Status changes in Lawmatics are reflected in Flowple.

Can I trigger Lawmatics campaigns from Flowple?

When onboarding completes, Flowple creates a contact and matter in Lawmatics. You can configure Lawmatics automation rules to trigger campaigns based on pipeline stage or contact creation.

Troubleshooting

⚠️ "Lawmatics integration is not configured" error

This means our Lawmatics app credentials aren't set up. Contact support@flowple.com. Also ensure your Lawmatics account has developer settings enabled (contact support@lawmatics.com).

⚠️ "Invalid state" error during OAuth

OAuth state tokens expire after 10 minutes. Return to Settings → Integrations and click Connect again.

⚠️ Contact created with wrong data

Flowple syncs client data exactly as entered. Update the client in Flowple and re-sync the matter.

⚠️ Sync shows "failed" status

Check Settings → Integrations → Sync History for error details. Common causes: expired token (reconnect), rate limits (wait and retry), or network issues.

⚠️ Pipeline stage not mapping correctly

Go to Settings → Integrations → Case Type Mappings and update the stage mapping for that case type.

Still stuck? Email support@flowple.com and include your firm ID and a description of the issue.

Ready to connect Lawmatics?

Two-minute setup. Works with your existing Lawmatics account. Trigger campaigns on onboarding completion.

Go to Integrations →